FAQ
Account management and security
- How do I check on updates to my support ticket?Published on 17 Oct 2025Updated on 6 Jan 202619
- How do I navigate to and customize notification settings?Published on 8 Oct 2025Updated on 6 Nov 20259
- How do I add my emergency contact?Published on 24 Jul 2025Updated on 15 Oct 2025195
- How do I find my user ID (UID)?Published on 20 Mar 2025Updated on 3 Dec 2025164
- OKX Beginner's GuidePublished on 20 Mar 2023Updated on 6 Jan 20261,651
- How do I register an account on OKX?Published on 23 May 2024Updated on 7 Jan 202625,462
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 8 Sept 202515,423
- How do I create passkeys? (app)Published on 16 Aug 2023Updated on 30 Dec 202511,835
- How do I create passkeys? (web)Published on 16 Aug 2023Updated on 17 Nov 20254,152
- How do I update my login password?Published on 22 Aug 2023Updated on 15 Oct 202528
- How do I reset my Two-factor authentication (2FA)?Published on 15 Sept 2023Updated on 15 Oct 202513
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 17 Nov 20253,998
- What is sub-account?Published on 22 Aug 2023Updated on 29 Dec 20251,770
- How do I change my email?Published on 6 Sept 2023Updated on 17 Nov 20253,908
- Disabling cloud sync on your authenticator appPublished on 12 May 2023Updated on 8 Sept 20254,044
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