FAQ
Account management and security
- How do I reset Two-factor authentication (2FA)?Published on 15 Sept 2023Updated on 22 May 20266,284
- How do I reset my Two-factor authentication (2FA)?Published on 15 Sept 2023Updated on 29 Apr 202628
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 24 Apr 20264,400
- How do I change my phone number?Published on 7 Sept 2023Updated on 22 May 202614,671
- How do I change my phone number?Published on 7 Sept 2023Updated on 21 May 20266
- How do I change my email?Published on 6 Sept 2023Updated on 22 May 20264,153
- How do I update my email?Published on 6 Sept 2023Updated on 15 Oct 20253
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 15 May 202613,932
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 21 May 202616,384
- What is sub-account?Published on 22 Aug 2023Updated on 22 May 20261,851
- How do I close my account? (web)Published on 22 Aug 2023Updated on 22 May 2026461
- How do I close my account? (app)Published on 22 Aug 2023Updated on 22 May 2026897
- How do I close my account? (app)Published on 22 Aug 2023Updated on 28 Apr 20268
- How do I freeze my account? (web)Published on 22 Aug 2023Updated on 24 Mar 2026404
- How do I freeze my account? (App)Published on 22 Aug 2023Updated on 13 May 2026371