FAQ

Top questions

How do I buy and sell crypto with a third party?
Published on 5 Sept 2023Updated on 17 Nov 2025659
Why can't I join or claim rewards from a campaign?
Published on 10 Jun 2025Updated on 31 Dec 202513,023
How do I find my deposit address and tag/memo/comment?
Published on 22 Aug 2023Updated on 16 Dec 202564,559
I haven't received the SMS code
Published on 16 Aug 2023Updated on 25 Dec 202531,099
How to fix passkey error 50162 on Android devices
Published on 8 Dec 2025Updated on 25 Dec 2025221
Guide to ID and selfie photos for identity verification
Published on 13 Oct 2023Updated on 3 Dec 202512,716
Why hasn't my withdrawal arrived in the account?
Published on 22 Aug 2023Updated on 5 Dec 202520,022
How do I change my login password?
Published on 22 Aug 2023Updated on 17 Nov 202519,153
How do I create passkeys? (app)
Published on 16 Aug 2023Updated on 30 Dec 202511,834
OKX call auction and pre-open mechanism
Published on 27 Apr 2018Updated on 26 Dec 20257,381
VIP New Year Gift Box FAQ
Published on 19 Dec 2025Updated on 31 Dec 2025217
How do I make a deposit? (web)
Published on 13 Aug 2023Updated on 20 Oct 20256,998

Showing 1-12 of 12 articles