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USDⓈ contract FAQ
Forced liquidation P&L, penalties, etc., are all calculated in the settlement currency.12. Will open orders be canceled during forced liquidation? Yes, the system will cancel all USD futures orders under that settlement currency.13. How is the position handled after forced liquidation? The position is taken over by the system and enters the forced liquidation process. P&L are credited to the risk reserve fund (denominated in the settlement currency).14.Published on Oct 17, 2025Updated on Jun 2, 20265TradingView Subscription Codes – Terms and Conditions
Sub-accounts are not allowed for code distribution or redemption.1.3. Eligible TradingView Subscriptions: The specific TradingView plan type (e.g., Essential, Plus, Premium), duration (e.g., 1 month, 3 months, 1 year), and any associated percentage or value discount offered by each coupon code will be clearly communicated to the eligible user at the time of code distribution.Published on Jul 23, 2025Updated on May 29, 20266I haven't received the verification code
1. Why am I not receiving the SMS authentication code? We send SMS codes to the mobile phone linked to your OKX account. Codes may take some time to arrive, and each is valid for 10 minutes. Your account will be locked if you enter incorrect codes 6 times within a period of time. If you're not receiving codes, try these solutions: Clear your browser or mobile app cache, then request a new code.Published on Aug 16, 2023Updated on May 29, 202633,187How do I use Merchant Coupon Code?
To redeem your coupon, follow these simple steps: Go to My Rewards > Coupons menu Select your coupon to view: The merchant coupon code Instructions for how and where to use it Terms and conditions specific to the offer Redeem: For online use: Copy and paste the code at checkout For in-store use: Show the code to the merchant staff Complete redemption as instructed by the merchantWhat are the important things to remember for Merchant Coupon Codes?Published on May 19, 2025Updated on May 29, 202621How do I use the liquidation price calculator?
Follow the steps below to make the most of your calculations.How do I calculate the required margin, P&L, and P&L ratio?Published on Jul 3, 2024Updated on May 29, 202639What's the risk and runtime for Smart Picks?
It’s a way to measure the level of risk or exposure in a particular trading strategy.For example: If a strategy fully invests in spot positions, the Delta value is 1, meaning the strategy is directly affected by changes in the asset’s price. A lower Delta (less than 1) means less exposure to market movements, which generally makes the strategy safer or more conservative. A higher Delta (greater than 1) means more exposure to price changes, often through leverage, making the strategy riskier.Published on Sep 26, 2024Updated on May 29, 2026276How can I do spot trading with the Jupyter Notebook?
For more information on how to figure out what mode your current account is configured as, please read our dedicated guide and enter the acctLv parameter. 1 import okx.Account as Account 2 3 flag = "1" # live trading: 0, demo trading: 1 4 5 accountAPI = Account.AccountAPI(api_key, secret_key, passphrase, False, flag) 6 result = accountAPI.get_account_config() 7 print(result) 8 9 if result['code'] == "0": 10 acctLv = result["data"][0]["acctLv"] 11 if acctLv == "1": 12 print("Simple mode") 13 elifPublished on Sep 29, 2023Updated on May 29, 2026561How do I use the Account long/short ratio indicator?
L/S indicator and set your preference on the details before proceeding For App: select Trade > Spot > Chart (logo) > Indicators > Top Acc. L/S Learn more on how you can explore the chart trading layout here.Published on May 16, 2024Updated on May 29, 202619Tradeback voucher FAQ
If you activate a new voucher, your currently activated voucher will be de-activated. De-activated vouchers can no longer be used. Select the Activate button to activate your voucherHow do I check which trades are eligible? In each tradeback voucher, click on the Information icon (i) to check the voucher details. In the Voucher details section, we display the eligible trading products and base currencies.Published on Nov 6, 2025Updated on May 29, 202647OKX House FAQ
With features like limited-edition apparel authenticated by NFTs, multi-chain payment options, and zero-fee trading, OKX House redefines community engagement and ownership in both the digital and physical realms.1. Why should I use OKX House?Published on Nov 29, 2024Updated on May 29, 202621What should I do if the T+N (T+1/T+3/T+7) security protection is triggered and I can't trade?
Note: T+1 restrictions cannot be appealed for early unfreezing.Published on Mar 17, 2023Updated on May 29, 20263,077Why did my perpetual futures open or close order fail?
Isolated margin unrealized P&L cannot be used to open new positions Unrealized return in isolated margin cannot be used to open a position 6. Insufficient available balance You need to have sufficient available balance when placing an order. The formula for calculating available balance is: Available Balance = Account Balance + Unrealized P&L - Position Margin.Published on Oct 31, 2025Updated on May 29, 20261Passkey FAQ
1. Why can't I verify my passkey with my original device and Apple ID? If you're asked to scan a QR code even when using your original device and Apple ID, it may be because your iOS version is outdated and doesn't support the passkey feature. To resolve this, please update your iPhone to the latest version of iOS. Once updated, you'll be able to complete the verification process smoothly.2. How do I log in with passkey if I've switched to a new iPhone?Published on Mar 19, 2025Updated on May 29, 2026133How to claim my RL OKXclusive Pass?
Step 1: Download the OKX Wallet App Scan the QR code to download the OKX App Step 2: Create a new OKX Wallet or add an existing wallet If you do not have a crypto wallet and need to create one: [1] Choose Wallet from the top toggle, and click I don't have a wallet > Seed Phrase [2] Enable now [3] Back up now > To iCloud or By writing down [4] Enter your password > Confirm to back up If you already have a crypto wallet (like MetaMask, or Coinbase Wallet), you can simply import it into OKX Wallet andPublished on Apr 5, 2023Updated on May 29, 202640OKX Orbit FAQ
For official news groups, go to Recommended Groups on the Discover page and submit a join request for admin approval.Q: Why does QR code scanning fail when joining a group? The group may have disabled QR code joining. You will not be able to join via QR code in this case.Q: Where do I manage group settings (Do Not Disturb, notifications, admins)? Inside the group, tap … in the top-right corner to access all settings.Published on Mar 31, 2026Updated on May 29, 20267